Refund Policy
Last updated January 16, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at coach@lisaaromano.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Customer needs to provide email associated with purchase. , then mail your return to the following address:
Lisa A . Romano Breakthrough Life Coach Inc
Attn: Returns
RMA #
1786 East Jericho Turnpike
Huntington, NY 11743
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
The following items cannot be returned:
● No refunds are offered on digital media products, including meditations, audio products, workbooks, or audio programs.
● Refunds are offered within 14 days of purchase of the On Demand Programs, including The 12 Week Breakthrough Coaching Program and Master Class. Refunds are ONLY offered on LIVE coaching programs within 14 days of the launch date. For instance, if a LIVE class launches on February 1st, full refunds will be offered up until February 14th.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: